Frequently Asked Questions

WHERE IS THE RED ROOM LOCATED?

We are located at 398 Richards St. Vancouver, B.C. 

HOW CAN I PURCHASE TICKETS FOR SHOWS AT THE RED ROOM?

Advance tickets are available via our website calendar tab ticket icon, or through the event promoter websites + facebook event pages. Unless otherwise posted on our social media accounts as SOLD OUT, tickets will always be available at the door on a first come, first served basis. 

WHAT TYPE OF PAYMENT DOES RED ROOM ACCEPT?

The bars accept cash and credit cards. An ATM is located inside the club for your convenience.

HOW OLD DO YOU HAVE TO BE TO ATTEND SHOWS AT THE RED ROOM?

All shows and club nights presented at our establishment are 19+

DO I NEED AN ID TO ENTER THE VENUE?

For any show or club night a valid, non-expired, 2 pieces of government-issued photo ID is required for entry and for purchasing and drinking alcohol. This policy is strictly enforced and any violation will result in ejection or being put on Bar Watch.

DOES THE RED ROOM HAVE SEATS?

Red Room is for dancing, not sitting. However, We do have a variety of booths and bar stool seating available throughout the club :)

DOES THE RED ROOM HAVE "BOTTLE SERVICE" AVAILABLE?

No Bottle service is available. Drinks are available from one of our three bars or our vending machine serving non alcoholic drinks 

IS THE RED ROOM WHEELCHAIR ACCESSIBLE?

The Red Room is wheel chair accessible. There is also a private wheel chair accessible washroom. Please check in at the front door the night of any show and a staff member will help with this request.

WHERE CAN I FIND OUT ABOUT SET TIMES?

Set times, when available, are posted day-of on the official facebook event page(s) for the event you are attendting. Check our facebook events tab for more info.

IS YOUR SOUND SYSTEM THAT GOOD?

Yes. The best in Vancouver! We reccommend hearing protection as it can become quite loud depending on the show or club night. We sell High Fidelity ear protection at coat check if needed. 

IS THERE A DRESS CODE?

Dress to impress on Friday. Casual dress code for a majority of our nights unless otherwise posted.

DO YOU HAVE A COAT CHECK?

Yes we have coat check. Patrons may check their coats & other belongings at $5 per item. Friday is mandatory coat check. 

I'M LOOKING FOR A LOST ITEM, WHAT SHOULD I DO?

Please email [email protected] with the date you lost the item, item description and/or Coat Check ticket number and any other description that would be helpful. We only hold onto jackets and lost items for 1 month and after that they are donated to local charity. 

ARE YOU NEAR THE SKYTRAIN?

We’re 2 blocks walking distance from Waterfront Skytrain Station and 5 minutes from Burrard skytrain station. 

IS PARKING AVAILABLE?

We encourage patrons to use public transportation. Street parking is available and there are parkcades within walking distance.

WHAT IS YOUR PHOTO/VIDEO/AUDIO POLICY?

Recording policies are at the bands’ discretion and change night to night. No professional photos/video/audio recording is allowed during DJ events unless otherwise authorized by Promoters / Management of the Artists. If you've been authorized please get in touch with us to grab our official logo for all promo purposes. All Photos or Video taken inside our venue will be allowed to be shared and used for promotion at no cost to the venue. If you have any questions or concerns regarding video or photo usage, pleaase email us [email protected] 

WHERE CAN I FIND THE MOST CURRENT INFORMATION ABOUT UPCOMING SHOWS AT THE RED ROOM?

Shows will be announced on our facebook, twitter, instagram and website once confirmed. A full listing of our confirmed shows will be available via our calendar tab or visit www.facebook.com/pg/redroomvancouver/events

IS THE RED ROOM HIRING?

If you’re interested in working for us, please submit a resume via email to [email protected] 

I WOULD LIKE TO DJ AT THE RED ROOM, WHERE CAN I SEND MY DEMO MIX AND EPK TO?

Please send all mixes & artist info to [email protected] 

I WOULD LIKE TO HOLD A PRIVATE EVENT / PARTY / FILM SCREENING / OTHER AT THE RED ROOM, WHO SHOULD I CONTACT?

For private event inquiries, please contact [email protected] and CC [email protected] 

SAFE SPACE POLICY

The Red Room is a club for people to enjoy music without fear of harassment or discrimination. We welcome diversity in our audience and work to create a safe space for everyone present; in return we ask that you respect these values and each other. If you are having an issue with someone, please don't hestitate to hold it in. Speak with a staff member or security right away so that we can help you. 

ID Scanning and Your Privacy